top of page

Terms & Conditions

A legal disclaimer

TERMS AND CONDITIONS

Property Management Services

1. Agreement to Services

By engaging our property management services, the property owner agrees to the terms and conditions outlined herein. These terms govern the relationship between the property owner and the property management company regarding the management, leasing, and maintenance of the property.

2. Scope of Services

The property management company may provide services including but not limited to:

  • Marketing and advertising rental properties

  • Tenant screening and lease preparation

  • Rent collection and payment processing

  • Tenant communication and lease enforcement

  • Coordination of maintenance and repairs

  • Vendor management and scheduling

  • Property inspections

  • Financial reporting and owner statements

Specific services provided will be outlined in the property management agreement.

3. Owner Responsibilities

The property owner agrees to:

  • Provide accurate property information and disclosures

  • Maintain required insurance coverage on the property

  • Maintain sufficient reserve funds for repairs and emergencies

  • Ensure the property complies with all applicable laws, codes, and regulations

  • Promptly approve or respond to maintenance or operational decisions when required

The property management company is not responsible for owner delays that affect property operations.

4. Fees and Payments

The owner agrees to pay all agreed-upon fees including:

  • Monthly management fees

  • Tenant placement or leasing fees

  • Maintenance coordination fees (if applicable)

  • Administrative or service fees

Fees may be deducted from collected rents unless otherwise agreed.

All fees are non-refundable once services have been performed.

5. Rent Collection

The property management company will make reasonable efforts to collect rent from tenants according to the lease agreement. However, the management company does not guarantee rent collection or tenant performance.

If tenants fail to pay rent, the property management company may initiate appropriate actions in accordance with the lease and local laws.

6. Maintenance and Repairs

The property management company is authorized to coordinate necessary repairs and maintenance to protect the property and ensure habitability.

Emergency repairs may be completed without prior owner approval when necessary to:

  • Protect the property

  • Prevent further damage

  • Ensure tenant safety

Repair costs will be deducted from owner reserves or rental income.

7. Vendor and Contractor Services

The property management company may hire licensed contractors, vendors, or service providers to perform maintenance and repair work.

While reasonable care is taken when selecting vendors, the property management company is not liable for contractor performance, workmanship, or delays.

8. Compliance With Laws

All property operations must comply with applicable federal, state, and local laws including:

  • Fair Housing laws

  • Landlord-tenant regulations

  • Property safety requirements

  • Local rental licensing and inspections

The property owner remains ultimately responsible for legal compliance related to property ownership.

9. Liability Limitation

The property management company shall not be held liable for:

  • Tenant damages or negligence

  • Loss of rental income

  • Acts of nature, fire, flood, or other uncontrollable events

  • Criminal acts by tenants or third parties

  • Contractor or vendor performance issues

The owner agrees to hold the management company harmless from claims arising from property ownership.

10. Insurance Requirements

The property owner must maintain adequate insurance coverage including:

  • Property insurance

  • Liability insurance

  • Landlord insurance where applicable

The property management company must be listed as an additional insured or property manager where applicable.

11. Termination of Agreement

Either party may terminate the management agreement according to the termination terms outlined in the contract.

Upon termination:

  • All outstanding invoices must be paid

  • Remaining owner reserves will be returned after final accounting

  • All tenant records and documents will be transferred as applicable

12. Confidentiality

All client, tenant, and property information will be treated as confidential and used solely for the purpose of managing the property.

13. Amendments

These Terms and Conditions may be updated from time to time. Continued use of management services constitutes acceptance of any revisions.

14. Governing Law

These terms shall be governed by the laws of the state in which the property is located.

bottom of page